Terms & Conditions

Welcome to Baba Nanak Self Drive in Patiala. By accessing our website and booking our self-drive car rental services, you agree to the following Terms & Conditions. Please read them carefully.

1. Eligibility for Renting

To rent a self-drive vehicle from us, the customer must:

• Be at least 21 years of age.
• Hold a valid Indian driving license.
• Provide a government-issued ID and address proof.
• Complete identity verification before vehicle handover.

2. Booking & Payment

• Full payment or booking advance must be made before vehicle delivery.
• Rates may vary based on vehicle type, duration, and seasonal demand.
• Security deposit is mandatory and refundable after vehicle inspection.

3. Vehicle Usage Rules

• The vehicle should be used responsibly and only for lawful purposes.
• Driving under the influence of alcohol or drugs is strictly prohibited.
• The customer is responsible for any fines, challans, or legal violations during usage.
• Only the verified renter is allowed to drive the vehicle unless pre-approved.

4. Damage, Accident & Breakdown Policy

• Any damage caused due to negligence will be charged to the customer.
• In case of an accident, the customer must notify us immediately.
• Insurance coverage applies only if company policies are followed.
• Breakdown due to mechanical issues will be handled by our support team.

5. Fuel Policy

Vehicles must be returned with the same fuel level as at the time of delivery. Any shortage may result in additional charges.

6. Vehicle Return

• Vehicles must be returned at the agreed time and location.
• Late returns may result in extra charges per hour.
• Vehicle must be returned in clean condition.

7. Refund & Cancellation

• Cancellation charges may apply depending on notice period.
• Security deposit refunds will be processed after inspection.
• No-show or last-minute cancellations may lead to partial or no refund.

8. Liability

Baba Nanak Self Drive in Patiala is not liable for:

• Personal items lost during the rental period.
• Accidents caused due to customer negligence.
• Indirect or consequential losses beyond service value.

9. Privacy & Data Use

All customer data is handled securely and used only for booking verification, communication, and legal compliance. Please refer to our Privacy Policy.

10. Changes to Terms

We may update these Terms & Conditions from time to time. Continued use of our services after changes implies agreement to the updated terms.

11. Contact Information

For questions or concerns regarding these Terms & Conditions, contact us:

Email: narinderworld@gmail.com
Phone: +91 8872540000
Address:Baba nanak self drive, opp. shiv mandir, Hem Bagh Colony, officers colony
New Officers Colony, Patiala, Punjab 147001